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Certainly.io is a conversational commerce platform that uses artificial intelligence (AI) to help businesses create and deploy chatbots that can provide customer support, sales assistance, and other services. It is a good choice for businesses of all sizes, from small businesses to large enterprises.

Certainly.io offers a variety of features, including:

• AI-powered chatbot builder: Certainly.io's chatbot builder is easy to use and does not require any coding knowledge. Businesses can create chatbots that are tailored to their specific needs and requirements.
• Omnichannel support: Certainly.io's chatbots can be deployed on a variety of channels, including websites, mobile apps, and social media. This allows businesses to provide customer support and sales assistance wherever their customers are.
• Analytics and reporting: Certainly.io provides businesses with detailed analytics and reporting on their chatbot performance. This data can be used to track progress, identify areas for improvement, and make informed decisions about chatbot strategy.

Certainly.io is a powerful and versatile conversational commerce platform that can help businesses of all sizes to improve their customer service, sales, and marketing efforts.

Here are some of the benefits of using Certainly.io:

• Improved customer service: Certainly.io's chatbots can provide 24/7 customer support, answer customer questions, and resolve issues quickly and efficiently. This can help businesses to improve their customer satisfaction and loyalty.
• Increased sales: Certainly.io's chatbots can help businesses to generate leads, qualify prospects, and close deals. They can also be used to provide product recommendations and personalize the shopping experience.
• Reduced costs: Certainly.io's chatbots can help businesses to reduce their customer service costs by automating many of the tasks that are typically handled by human agents.
• Improved marketing effectiveness: Certainly.io's chatbots can be used to collect customer data, promote products and services, and run marketing campaigns. This can help businesses to improve their marketing effectiveness and reach a wider audience.

Overall, Certainly.io is a valuable tool for businesses of all sizes that are looking to improve their customer service, sales, marketing, and efficiency.