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The article says that Customerly AI is a best-in-class customer service AI that is designed to replace traditional chatbots. It offers a number of features that traditional chatbots cannot, including:
- Always learning: Customerly AI continuously learns from knowledge bases and canned responses.
- Seamless assistance: The AI assistant can aid at any conversation stage, avoiding customer-stuck loops.
- Simplifying complex tasks: Customerly AI can collect data conversationally to automate complex tasks.
- Smart escalation: The AI is smart enough to call in a human when things get tricky.
- Multilingual support: Customerly AI offers multilingual support, breaking down language barriers that traditional chatbots can't overcome.
Let me know if you would like to learn more about Customerly AI or other customer service tools.
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