Nightfall

Nightfall AI integrates with Zendesk in the following ways:

• Real-time scanning: Nightfall AI can scan all Zendesk tickets and conversations in real time for sensitive data, such as PII, PHI, and credit card numbers.
• Automated remediation: Nightfall AI can automatically quarantine or delete sensitive data from Zendesk tickets and conversations.
• Alerts and notifications: Nightfall AI can alert and notify Zendesk agents when sensitive data is detected.
• Reporting and analytics: Nightfall AI provides reporting and analytics on the types of sensitive data being detected in Zendesk, and where it is being detected.

The Nightfall AI integration with Zendesk can help organizations to:

• Protect sensitive data from being accidentally or maliciously exposed.
• Comply with data privacy regulations.
• Reduce the risk of data breaches and cyberattacks.

To integrate Nightfall AI with Zendesk, organizations will need to create a Nightfall AI account and install the Nightfall AI Zendesk app. Once the app is installed, organizations can configure Nightfall AI to scan their Zendesk tickets and conversations for sensitive data, and to take automated remediation actions when sensitive data is detected.

Here are some of the benefits of using Nightfall AI with Zendesk:

• Protect sensitive data: Nightfall AI can help organizations to protect sensitive data from being accidentally or maliciously exposed.
• Comply with data privacy regulations: Nightfall AI can help organizations to comply with data privacy regulations, such as HIPAA and GDPR.
• Reduce the risk of data breaches and cyberattacks: Nightfall AI can help organizations to reduce the risk of data breaches and cyberattacks by detecting sensitive data and taking automated remediation actions.
• Improve security posture: Nightfall AI can help organizations to improve their security posture by providing visibility into the types of sensitive data being stored and processed in Zendesk.

Overall, Nightfall AI is a valuable tool for organizations that are looking to protect sensitive data and comply with data privacy regulations. The Nightfall AI integration with Zendesk is easy to use and provides a number of features that can help organizations to improve their security posture.