Norby AI

Norby.io is a customer service platform that uses AI to power chatbots. It is designed to help businesses improve their customer service experience by automating repetitive tasks and providing customers with quick and easy access to information and support.

Norby offers a variety of features, including:

• AI-powered chatbot: Norby's chatbot is powered by AI, which allows it to understand natural language and respond to customer inquiries in a human-like way.
• Knowledge base integration: Norby can be integrated with your existing knowledge base, so that it can provide customers with accurate and up-to-date information.
• Live chat integration: Norby can be integrated with your existing live chat software, so that customers can seamlessly switch between chatbot and human support.
• Reporting and analytics: Norby provides detailed reporting and analytics, so that you can track the performance of your chatbots and identify areas for improvement.

Norby is used by businesses of all sizes in a variety of industries, including e-commerce, SaaS, and customer support. Norby customers have reported significant improvements in their customer satisfaction scores and reductions in their customer support costs.

Here are some examples of how Norby can be used:

• An e-commerce business can use Norby to create a chatbot that can answer customer questions about products, orders, and shipping.
• A SaaS business can use Norby to create a chatbot that can help customers troubleshoot problems and get the most out of their product.
• A customer support team can use Norby to automate repetitive tasks, such as answering common questions and directing customers to the appropriate resources.

Norby offers a free trial, so you can try it before you buy it. Norby also offers a variety of pricing plans to fit different budgets.

Overall, Norby is a powerful tool that can help businesses of all sizes improve their customer service experience and reduce their customer support costs. It is easy to use and offers a variety of features that can help businesses provide better support to their customers. I would recommend Norby to any business that is looking to improve its customer service.