Viff

Viff.ai is an AI-powered guest review replier that helps hotels save time and improve their customer service. It can generate personalized responses to guest reviews in a single click, and it learns the hotel's tone and brand voice over time.

Viff.ai is easy to use. Hotels simply sign up for a free trial and connect their Google Reviews account. Viff.ai will then start monitoring the hotel's reviews and generating personalized responses.

Viff.ai can generate responses to a variety of review types, including positive, negative, and neutral reviews. It can also handle complex reviews, such as those that mention multiple issues.

Viff.ai is a valuable tool for hotels of all sizes. It can help hotels to save time, improve their customer service, and increase their guest satisfaction scores.

Here are some of the benefits of using Viff.ai:

• Save time: Viff.ai can save hotels hours of time each week by automating the guest review response process.
• Improve customer service: Viff.ai can help hotels to improve their customer service by ensuring that all reviews are responded to promptly and professionally.
• Increase guest satisfaction scores: Viff.ai can help hotels to increase their guest satisfaction scores by showing guests that the hotel values their feedback and is committed to providing a positive experience.

Viff.ai offers a free trial, as well as paid plans with more features and functionality.

Here are some examples of how hotels are using Viff.ai:

• A small hotel uses Viff.ai to respond to all of its guest reviews. This has helped the hotel to increase its guest satisfaction scores by 10%.
• A large hotel chain uses Viff.ai to respond to all of its guest reviews across all of its properties. This has helped the hotel chain to save hundreds of hours each week and to improve its customer service.

Overall, Viff.ai is a powerful and versatile AI tool that can be used by hotels of all sizes to save time, improve customer service, and increase guest satisfaction scores.