Yuma

Yuma AI is a customer support platform that uses artificial intelligence to help businesses provide better support to their customers. It offers a variety of features, including:

• AI-powered knowledge base: Yuma's AI-powered knowledge base can be trained on a company's existing customer support data, such as tickets and articles. This allows Yuma to automatically answer customer questions without having to involve a human agent.
• Smart Answering: Yuma's Smart Answering feature can automatically suggest personalized responses to customer questions, based on the customer's context and the company's knowledge base.
• Ticket Assistant: Yuma's Ticket Assistant can help agents to resolve tickets more quickly and efficiently by providing suggestions for responses, next steps, and relevant articles.
• AI Help Center: Yuma's AI Help Center can help businesses to create a more interactive and helpful help center for their customers by providing features such as AI-powered answers, search suggestions, and related articles.

Yuma AI is used by a variety of businesses, including startups, Fortune 500 companies, and government agencies. Yuma's customers have reported significant improvements in their customer support metrics, such as reduced response times and increased customer satisfaction.

Here are some of the benefits of using Yuma AI:

• Improved customer satisfaction: Yuma can help businesses provide better support to their customers, which can lead to improved customer satisfaction.
• Reduced costs: Yuma can help businesses reduce their customer support costs by automating tasks and reducing the need for human agents.
• Increased efficiency: Yuma can help businesses increase the efficiency of their customer support team by providing tools and features that help agents work more effectively.

Overall, Yuma AI is a powerful customer support platform that can help businesses provide better support to their customers, reduce costs, and increase efficiency.